Data we collect
Account details (name, email, phone, country), verification data (legal name, date of birth, address, identity document type and number, uploaded documents), financial records (deposits, withdrawals, investments, transactions), and technical data such as device and usage information used for security.
Why we collect it
To operate your account, to meet legal obligations including KYC and anti-money-laundering requirements, to detect and prevent fraud, to provide support, and to notify you about activity on your account.
Identity documents
Uploaded documents are stored in a private area that is not publicly accessible. Access is restricted to you and to authorised compliance staff. Documents are never published, shared for marketing, or made available at a public URL.
Retention
Financial and verification records are retained for the period required by applicable financial regulation, then deleted or anonymised.
Your rights
Depending on your jurisdiction you may request access to, correction of, or deletion of your personal data, and object to certain processing. Some data must be retained to meet legal obligations.
Contact
Privacy requests can be raised through a support ticket in your dashboard or by emailing the address published on the contact page.